FAQ

How do I purchase from online store?
You can purchase by registering to the site and accessing the online store or by phone, mail or fax.

  • ·         Order the product by phone at +39 0734 861081
  • ·         Order the product by e-mail by writing to info@mikilux.it

Which are the payment methods to buy online?
On our site you can pay by choosingone of following methods:

·         Bank Transfer

·         Credit Card

·         Paypal

Which are the coordinates for the bank transfer?

L & M LUXURY Srl
IBAN:  IBAN IT 04 P 03032 39890 01000 0417647 
BIC (CODICE SWIFT): BACRIT21604 
Indirizzo Banca: Credem Spa

How long does it take the delivery to arrive?
Purchases within Italy will arrive within few business days. In case of foreign shipments, the time of delivery is purely indicative of about 5-7 days from the date of the order. In case of purchase by bank transfer, it is necessary to wait for the receipt of the payment on the account in order to process your order.

Can I pay online using a prepaid card?
Yes, we accept all rechargeable prepaid cards belonging to Visa and Mastercard circuits.

Can I get samples for free or against payment?
Sending samples is not expected because the sales policy of L & M LUXURY Srl intends to comply with the corporate directives of the parent companies.

Who can I contact for problems with the shipment or to find out the status of my order?
For information about orders, shipping status, tracking numbers and payments, here to follow all details:
Tel: +39.081.1936 5573 Office online store (from Monday to Friday: 09:00 to 13:00, 14:00 to 18:00; Saturday 08:30 to 12:30).
Email: info@mikilux.it
 

Who can I contact to get advices or information on the various products?
It is possible to send an e-mail to info@mikilux.it or call us +39.081.1936 5573, we will always be glad to provide advices on our products.

Can I buy abroad?
Yes, we make worldwide deliveries.